The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements:
- Wellbeing assessment
- Training of Managers
- Training and support of Ambassadors
Workplace Options’ Wellbeing Ambassador Program was the first of its kind deployed by a wellbeing solutions provider to establish individuals who are part of an organization’s workforce as mental health Ambassadors. The program is built on a foundation that offers continuous support to Ambassadors so that they are comfortable in their role and can sustain their work over a long period of time.
One of our clients has been making many investments in building a psychologically healthy workplace that demonstrates a culture of care. There was intensive training underway for all Managers within the organization to promote healthy work environments and contribute to an overall positive, psychologically healthy corporate work culture. Toward that end, Workplace Options was called in to establish the Wellbeing Ambassador Program within the organization and train Wellbeing Ambassadors across the globe to promote and support the wellbeing of individuals in all the clients’ locations.
Through the Wellbeing Ambassador Program, the client was looking at bringing all the pieces together to create a culture where people can be their best and reach their potential, in addition to creating a thriving working culture within the organization.
The goal of the Wellbeing Ambassador Program for the client was established to train individuals who:
• Want to promote good mental health in the workplace.
• Break down the stigma around mental health and ensure individuals have easy access to mental health support.
• Are willing to be there when someone needs to talk. Specific requirements needed to be met to ensure the success of the Wellbeing Ambassadors:
• Wellbeing Ambassadors were selected based on criteria as set out by the client in order to meet the needs of the organization.
• Ambassadors had sufficient capacity to carry out their roles.
• Ambassadors felt comfortable and confident in their roles so they can carry out their duties as champions of mental health in the workplace.